Privacy policy

 

Privacy Policy

At Hot Tub Kart (https://www.hottubkart.com), we prioritize the privacy and security of our customers. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect it.

1. Information We Collect 

We may collect and process the following data:

  • Personal Identifiable Information (PII): Name, email address, phone number, address, payment details. 
  • Account Information: When you create an account, we collect login credentials and contact details.
  • Device and Usage Data: IP address, browser type, operating system, access times, and pages viewed.
  • Transaction Information: Products purchased, shipping details, and billing addresses.

2. How We Use Your Information

  • To process orders and provide customer support.
  • To send order updates, shipping notifications, and promotional messages (opt-in only).
  • To improve website functionality and customer experience.
  • To detect and prevent fraud.
  • To comply with legal obligations.

3. Data Sharing and Disclosure

  • We do not sell your personal information.
  • Information may be shared with:
  1. Service providers (e.g., payment gateways, delivery partners).
  2. Legal or government bodies if required by law.
  3. Advertising partners (only anonymized data for ad personalization).

4. Your Rights

Under GDPR and CCPA, you have:

  • The right to access, rectify, or delete your data.
  • The right to opt out of marketing communications.
  • The right to withdraw consent at any time.
  • The right to request data portability.

5. Cookies

We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

6. Children’s Privacy

We do not knowingly collect data from individuals under 13. If you believe your child has provided personal information, contact us for deletion.

7. Changes to Policy

This policy is updated periodically. Latest revision: 9 July 2025

For queries, email: info@hottubkart.com