Shipping policy

Receive your order whenever and wherever you want!

To attain the most accurate delivery estimate, look to the checkout after you’ve entered your shipping address and selected your carrier preference.

Delivery charges based on unit types and location.

Paid Shipping across the UAE.

We are currently rolling out our Hot Tubs delivery across all Over the World.

[Note: For Items sold by third party Sellers on our website please check the sellers’ profile for details on their shipping policies and costs.]
Large Items

While purchasing your item(s), please remember to provide us with a mobile phone number. Our dedicated delivery team will call you when they’re on their way to give you an estimated time of arrival. They will deliver the item to a room of your choice, unpack the item and install it.

Before ordering, remember you should first checking your delivery checklist to ensure the team can deliver to your home. Please note: all delivery slots are subject to availability and some products are delivered directly by the manufacturer.

Insurance

All deliveries are insured by Hottubkart.com

Delivery to Work or Home

Upon ordering, you can select the one you prefer for that delivery – work or home. You can also use an alternative address if you want to send a gift to someone. In that case, keep the billing address as yours.